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help 2 Replies
Hi I was wondering how to change the last name "surname" to "last name". Also how to default country to usa.thanks jeff
Started by Jeff in Getting started with TourCMS. Last reply by Jeff 1 day ago.
flat group rate for Hotel 4 Replies
Hi Alex, Would it be possible to overrule the actual number of beds in a room for a Hotel/Tour to create a flat group rate? What I would like to do is: - create a Rate name called Group rate - bo...
Started by Actief in Tsjechie in Getting started with TourCMS. Last reply by Actief in Tsjechie Nov 6.
Short Description 27 Replies
Adding a note in 'short description' to show to client under choosing options - when activated the option title (with a short description added) appears in a larger font and bold format. Having onl...
Started by A-M C in Getting started with TourCMS. Last reply by Gerda Nov 6.
Tour Guides showing as paying guests 3 Replies
Hi all, We use the Hotel function for the vast majority of our tours in order to limit the number of Twins/Doubles sold on a tour. We need to include our Tour Guide's information in our tour speci...
Started by Ewan Sims in Getting started with TourCMS. Last reply by Alex Bainbridge Nov 5.
Privacy Policy 2 Replies
Hi All, Terms & Conditions done! I'm a little confused whilst writing our Privacy Policy. We'll be taking bookings online & offline through Tour CMS and online / offline payments through ...
Started by Aled Rees in General discussion & suggestions. Last reply by Alex Bainbridge Nov 4.
add some format to %itinerary_table_cust% 2 Replies
Hi Paul, We would like to repeat the first row of the %itinerary_table_cust% in our rtf documents if a page is exeeded. I believe it can be done by editing the rtf document after the merge has ta...
Started by Actief in Tsjechie in Getting started with TourCMS. Last reply by Actief in Tsjechie Nov 4.
Payment Gateway/Rates 1 Reply
Hi Alex/Paul I know we've discussed this before but do you have a timescale for the following developments to be finalised: 1. The creation of payment gateway that can be used by TTA members (one...
Started by Jamie McCubbin in General discussion & suggestions. Last reply by Alex Bainbridge Nov 4.
multilanguage Marketplace 3 Replies
Hi Alex, Our website (our tours/hotels) is Dutch but we want to put our products (tours/hotels) in English on the TourCMS marketplace. How can that be realised? Regards, Luit
Started by Actief in Tsjechie in Getting started with TourCMS. Last reply by Alex Bainbridge Nov 3.
Extra Booking FIeld - conditional on tour selected 3 Replies
Hello, Not sure if this is reasonable, but I'll ask anyway ... Is it possible to add a per booking or per customer field, but only make it visible to the web for agent bookings if the tour selected...
Started by Brad Cook in Web design & development. Last reply by Brad Cook Nov 2.
Contract and allocation management - please give us your ideas and challenges 3 Replies
We are asked quite regularly how to manage contracts and allocations within TourCMS. I am not sure we handle it very elegantly at the moment so would like your feedback e.g. here is a sample proce...
Started by Alex Bainbridge in General discussion & suggestions. Last reply by A-M C Nov 2.
Local Payments 2 Replies
Hello I am looking at local payments ready for our forthcoming winter season where we will be taking money in Euros from guests in resort for the 1st time. In theory I can see this should work on T...
Started by Vicki Roberts in Getting started with TourCMS. Last reply by Vicki Roberts Nov 2.
Don't forget to change your timezone (UK)
If your timezone changed over the weekend (like it did in the UK) then don't forget to update you timezone settings! Go to Configuration & Setup, account settings and you will find the switch ...
Started by Alex Bainbridge in General discussion & suggestions Oct 26.
Adding an email address manually to an email via advanced note entry 3 Replies
A booking email generated from Advanced note entry - I have occasions where I need to copy to a person whose email add is not in the booking, or more frequently I am asked to copy to both client's ...
Started by A-M C in General discussion & suggestions. Last reply by Paul Slugocki Oct 23.
Creating new tokens - adding more datafields to Tours / Products 6 Replies
Hi there, I am hoping to integrate the Google Maps API into a tour/product description template. In order for this to be dynamic for each product, the most basic information I would need to additi...
Tagged: dynamic, content, web, design, tags
Started by Stuart W in Web design & development. Last reply by Alex Bainbridge Oct 21.
Tracking not working on website form 1 Reply
Just added a tour enquiry form to our website, that goes directly into tourcms as a new enquiry. All works fine, however i just tested the tracking by clicking on one of our google adwords links an...
Started by Martin Hosie in Issues & bugs. Last reply by Alex Bainbridge Oct 21.
standard text when empty field 2 Replies
Hi Alex, Would it be possible to fill the special request note with some kind of standard text if the field is empty? Regards, Luit
Started by Actief in Tsjechie in Getting started with TourCMS. Last reply by Actief in Tsjechie Oct 20.
Tour Review with TourCMS? 2 Replies
One of the web projects I am looking at implementing is a Tour Review function on each tour. I believe that this would increase conversion and improve SEO. Has anyone had any experience of using c...
Started by Neil Lapping in Web design & development. Last reply by Neil Lapping Oct 16.
hyperlink in template 2 Replies
Hi Alex, How can we create a clickable hyperlink in an e-mail template within TourCMS? Thanks in advance! Luit
Started by Actief in Tsjechie in Getting started with TourCMS. Last reply by Actief in Tsjechie Oct 15.
Check Availability by entering Duration only 2 Replies
Hello Alex, Thanks for your help. Is it possible to find next availability, by entering number of days (duration)? i.e. enter number of guests > enter number of days(duration): this informatio...
Tagged: Availability, Check
Started by Jaydev Pandya in General discussion & suggestions. Last reply by Jaydev Pandya Oct 14.
Group Bookings, Previously added customers 5 Replies
Hi, Forgive me if this has already been addressed in a previous post; I have never been great at trawling through forums! I have an issue when trying to make a booking directly into tourCMS withou...
Tagged: surname, booking, Group
Started by Ewan Sims in Getting started with TourCMS. Last reply by Actief in Tsjechie Oct 14.
Blog Posts
26th October 2009 - New release - Multi lingual tour product fields and a few tweaks
Travel product setup
* Able to store multiple language descriptions for each tour / option.
e.g. imagine you have a French and an English website. Setup one website channel to be in French, another to be in English. You can now load against the French website tour descriptions in Fr… Continue
Posted by TourCMS team on October 27, 2009 at 1:13am — 1 Comment
8th Oct 2009 - New release - Website rebuilding and a lot of small booking management tweaks
Booking management
* Able to set a default component order for an itinerary - so if you are a tour company that sells hotels, or a hotel company that sells tours, you can get the correct component to show at the top of the list regardless of the dates of the individual products
* Can now add a note for further information on travel agent commission (e.g. payment date etc). Also a tick box whether commission paid (and in the sales ledger section y… Continue
Posted by TourCMS team on October 9, 2009 at 9:42am
Wish TourCMS luck with Travolution awards 2009
On Tuesday evening (29th September) we will find out whether we have won! Wish us luck.
Our view is that we have always focussed on providing just the technology. We believe that as web based software you want to be able to evaluate the system, run your project and get trading using TourCMS with the minimum of input from us. In effect this means we ONLY provide the technology, no… Continue
Posted by TourCMS team on September 28, 2009 at 10:30am — 14 Comments
28th July 2009 - A few new reports
Tour/Hotel
* Able to swap between counting days and counting nights for hotel product types (remember between today and tommorow is 2 days but 1 night). You can't swap on hotel product types that have bookings, but at least this will solve various setup issues when you are learning the difference between the two types
New reports
* Channel report - so you can see the % of your bookings that come via your web booking engine (vs the staff booking engin… Continue
Posted by TourCMS team on July 28, 2009 at 8:55am
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